Reminder Personalization That Pleases Patients
The smarter practices get with reminders — the more engaged patients are and the faster your staff can complete pre-appointment tasks. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how they are able to personalize appointment reminders so patients only receive what’s relevant—eliminating repeat nudges once pre-registration or clinical intake is completed. She…
Read MoreSee Fast Kiosk Adoption—Across Every Age Group
What makes kiosks successful across multiple age groups and locations, especially as appointment volumes surge? With 40,000 patients coming in their doors, Kennedy Community Health needed a way to reduce check-in complexities, improve data capture and drop wait times. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares what their health system was looking…
Read MoreWhere to Fuel Administrative & Clinical Time Savings
Remove staff complexities around eligibility verification to drop workloads and headaches — while saving administrative and clinical staff hours of time as they prepare for visits. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how Clearwave Eligibility’s automated dashboard and flagging system can help staff stay focused on higher-value work instead of bouncing…
Read MoreA Proven Patient No-Show Reactivation Strategy
With 40,000 patients coming in the doors, no-shows may seem inevitable. See how large FQHCs are tackling no-shows with smart patient communications to reduce missed appointments and keep patients coming back for critical care. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health, shares how strategic patient communications help the organization address no-shows and care…
Read MoreProving ROI of Patient Communications
With 40,000 annual patients, sending outreach via mail can get expensive and personalizing digital communications can get complicated. See how Kennedy Community Health saves thousands of hours and dollars with smarter patient communications. Ruby Pezanetti, Chief Operating Officer at Kennedy Community Health shares how easy-to-run reporting helps her team measure patient communication campaign effectiveness and…
Read MoreThe Gold Standard in Patient Insurance Verification
Eligibility verification continues to be one of the biggest challenges for practices, large and small. After reducing claim denials and rejections significantly across practices, Chad Jackson, Regional VP at Comprehensive EyeCare Partners, shares the tools that have become their gold standard when it comes to patient insurance verification. Watch the full conversation, Automate to Accelerate:…
Read MoreHow to Reduce Costs by Dropping No-Shows & Optimizing Staff
How can you keep provider schedules full with leaner staffing numbers? From getting patients to show up for their appointments to automating staff workloads, Chad Jackson, Regional VP at Comprehensive EyeCare Partners, shares how to tackle challenges across the patient journey with smart automation that truly helps their bottom line. Watch the full conversation, Automate…
Read MoreWhere AI fits into Healthcare Practice Management
Staying on the edge of innovation, Comprehensive EyeCare Partners has deployed AI-powered tools, and their approach has improved patient and practice outcomes. Regional VP, Chad Jackson, shares where he sees AI fitting into the healthcare space and what other leaders are doing as they consider similar solutions. Watch the full conversation, Automate to Accelerate: Booking,…
Read MoreWhat it Takes to Personalize & Automate the Entire Patient Journey
Streamlining the patient journey in today’s digital age, demands tools that work. Not just to improve patient experiences, but to personalize them, while saving staff time, increasing revenue and enhancing provider engagement with patients. See why Comprehensive EyeCare Partners—a physician-led organization encompassing 11 practices, over 100 providers and 50 locations—chose Clearwave and Vital Interaction to…
Read MoreDo Digital Tools Reduce Personalized Patient Interactions?
When you start adding automation to patient-centric tasks, does that take away the personal touch? Chad Jackson, Regional VP at Comprehensive EyeCare Partners, has found that adding automation actually increases the amount of personal touches you can have with your patients. Listen in to see how. Watch the full conversation, Automate to Accelerate: Booking, Reminders &…
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